Frequently Asked Questions

Frequently Asked Questions
Q:
What is the percentage of American Content in your chairs?
A:
Seating Inc. builds our chairs in Western New York using American steel, foam, wood, and our hardworking, talented American production crew! Other component parts are purchased through American based suppliers, with the goal of maximizing the percentage of American sourced materials. The percentage of American content in a chair varies based on the model and options selected. For example, if a graded-in, imported textile is chosen, the chair will have a lower percentage of American content than a chair upholstered in an American Made textile. Stacking and sled(frame) chairs have a higher percentage of American made content than task/work models.
Q:
What Contracts are you on?
A:
Great question! Seating Inc. products may be purchased on many contracts from Federal and State, to GPOs. For additional information, click here. And of course, contact us with any further questions!
Q:
If I have a problem with my chair, what do I do?
A:
Locate the tag on the underside of the chair seat, which has all the info you need to communicate with our warranty department. For warranty requests, just snap a picture of the tag, click here, and complete a service request, which will be received and processed by a knowledgeable production person with direct access to the factory.
Q:
Are Seating Inc. chairs green? Do Seating Inc. chairs qualify for LEED points?
A:
Yes! Seating Inc. chairs are air quality certified for sustainability and even qualify for LEED points.